We strive for satisfied customers and continuous improvement. We ensure the consistent, high quality of our projects by using uniform ways of working project management procedures while also taking into account the customer’s individual needs. We always follow the current legislation and regulations in our operations.
Our integrated management system defines our consistent and jointly agreed way of working, managing and implementing our services. This guarantees the transparency of our operations, quick identification of best practices, issues and targets for development, as well as systematic processing and continuous development.
A key tool for the continuous improvement of our ways of working are audits, which help us to identify development areas and issues as well as successes and best practices. We have been systematically developing our integrated management system for a long time, which is also reflected in high customer satisfaction and customers’ appreciation of Destia.
Our quality control system is part of our integrated management system, which has been awarded the international ISO 9001 quality management certificate. Our operations are guided by our quality policy and supplementary guidelines.
Our quality policy
Our customer-driven approach produces high-quality services.
- Our goal is to deliver a successful customer experience and provide solutions to the customer’s needs.
- We identify the requirements associated with our customers, regulations, the public authorities and our key stakeholders and commit to meeting those requirements.
- We continuously develop our operating practices and engage our employees to participate in continuous improvement.
- We bear social responsibility and work with responsible partners.
- We require our partners to operate in accordance with Destia’s values and ethical guidelines.
Everyone at Destia is committed to operating in accordance with our jointly agreed practices.
Certified operating method
Our integrated management system has been awarded the following certifications:
ISO certificates (Det Norske Veritas)
(cover all of Destia’s business operations)
- ISO 9001 quality management system
- ISO 14001 environmental management system
- ISO 45001 occupational health and safety system
Certificates of competence issued by RALA
- Destia has several certificates of competence in the infrastructure industry and special certificates of competence related to bridge contracting issued by RALA, (visit www.rala.fi for more information)
Certifications in the railway business
- Fusion welding quality certification in accordance with the SFS-EN ISO 3834-2 standard (Det Norske Veritas)
- Railway operator’s safety certificate issued by Traficom
- Traficom-approved training institute for providing supplementary training to railway drivers
Power lines and substations
- Qualification A issued by Fingrid
CE marking
- Our aggregates are CE certified (Inspecta Certification)
